GENERATING BACKUP FILES

Backup files contain all of the important photos and related data that you've added in Collect. Their only purpose is to allow your photos to be backed up and then restored in the future when required.

Some important information about the backups:

  • A backup file contains photos & data for a given month and album.
  • If you wanted to backup your photos for a whole year (with one album) you would have 12 individual backup files.
  • This may appear to be an inconvenience but it helps make individual backup files smaller & more manageable.
  • Our best advice is to generate a backup file on the 1st of every month (for each album you have).
  • Backup files have a naming convention of [YEAR]-[MONTH]-[ALBUM NAME].collect. For example, 2014-09-My Best Pics.collect.
  • Backup files are not meant to be opened on your PC or Mac. They cannot be accessed outside the app. The exporting of individual photos is handled separately with the Export Photos feature.

See also:

Please contact us at Support if you have further questions.